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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Luann Wegman

November 2, 2026

5 out of 5 rating by Luann Wegman
"Austin Miller contacted me after I spent time on-line looking into Auto and Home Insurance. Austin was very knowledgeable and professional when speaking with me. He assisted me in getting through both policies and ensuring I had the right coverage. He really paid attention to my situation and made sure I had no additional questions throughout our conversation. I would highly recommend Austin and State Farm to all my family and friends."
We responded:
"Thank you very much for the kind review. We greatly appreciate any referrals! Let us know if you have any questions on any of your policies in the future. We are always here to help"
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Jesse Shepherd

October 21, 2026

5 out of 5 rating by Jesse Shepherd
"Thank you Austin Miller for all of your help! We recently moved out of a condo, into a new construction home and he made the insurance process simple and easy as could be! Austin has also been fantastic to work with for our auto insurance and life insurance!

One thing I can say about Austin, is that he’s always looking out for you, as he would his own. Making the suggestions that will help protect you and your family, just like he would his own."
We responded:
"Hey Jesse, thanks again fir the five stars. Greatly appreciate the business and if you need anything down the road, we are only a phone call away! Thank you!"
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Cody Fletcher

October 21, 2026

5 out of 5 rating by Cody Fletcher
"Austin is great here he helped me get all my insurance needs done. In one place"
We responded:
"Hey Cody! Glad we were able to help you consolidate everything easily! Let us know if you need anything or have any questions about the paperwork and policies. Thanks again!"
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Jennifer Davis

October 20, 2026

5 out of 5 rating by Jennifer Davis
"Brandon is amazing"
We responded:
"Hey Jennifer! Thanks for the five stars. Brandon is awesome.... And our rates are Fantastic! Haha! Have a great day and thanks again for the business! "
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Joie Davis

October 19, 2026

5 out of 5 rating by Joie Davis
"Nathan was knowledgeable, inviting, and enjoyable. I look forward to a long relationship with State Farm Insurance, and Nathan Enger!"
We responded:
"Good Morning Joie! Thanks for the review and five stars. Glad we were able to connect. It was great to get to know you a bit and stop on in if you find yourself in the area! It would be great to meet you. Thanks again for the business."
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Sharan Jones

October 18, 2026

5 out of 5 rating by Sharan Jones
"I have my policies with state farm because of Austin Miller. He is honest and informed me of new policies available to me. I left state farm Austin called me later asked if I was satisfied with my new company. I said no. Agent was hard to reach days before he returned calls. I got a better deal all they way around. Deductibles lower in car and renters. He patient and told me several times lol (chemo brain) about lose of use ,power outages ECT. He is a great guy. I will refer anyone looking for insurance to state farm for their needs. Thanks again Austin for being patient and kind. You know your stuff"
We responded:
"Thanks for the great review, Sharon! Austin is great with explaining the coverage to make sure everything is the way you need it. Let us know if you need anything moving forward!"
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athena parton

October 18, 2026

5 out of 5 rating by athena parton
"I am very happy with my insurance at StateFarm under Nathan Enger. I have full coverage on my vehicle with them and they are readily available to pickup the phone to assist me. I have called 3 times in 3 days. I had a minor misunderstanding of my bill and I called and they cleared it up and handles payment immediately over the phone. I called the next day and got a quote for a vehicle while car shopping. The phone barely rang and they picked up, they got me a quote within 2 minutes. I then called after purchasing a vehicle and got the vehicle immediately put in the insurance. This was the easiest process I have ever experienced and within minutes the policy had updated in the app. I am very happy with my insurance provider. I recommend StateFarm."
We responded:
"Hey Athena! Thanks again for the kind words and great review! We are happy to help where we can and if you need anything down the road, let us know!"
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peggy Hensley

October 16, 2026

5 out of 5 rating by peggy Hensley
"Paid bill changed debit card quick and professional"
We responded:
"Thanks for the five star review! Appreciate the business Peggy!"
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Brayden Glass

October 2, 2026

5 out of 5 rating by Brayden Glass
"Brandon Burtis was quick, easy, and great to go through. I highly recommend!!!"
We responded:
"Thanks for the five star review Brayden. Greatly appreciated and glad we could help you out. Let us know if we need to address any further needs. Enjoy your day and thanks again"
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Ginny Penter

October 1, 2026

5 out of 5 rating by Ginny Penter
"Awesome Honest upfront 100%"
We responded:
"Thanks for the five stars Virginia! Glad we could earn your business back. You always keep me on my toes! Haha thanks again. "
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Cori Wendling

September 30, 2026

5 out of 5 rating by Cori Wendling
"Austin miller was my agent, and he is absolutely wonderful! He answered all my questions, he was patient, cracked some jokes and did a fantastic job. Austin was able to lower my car insurance and home insurance. I was able to get home, auto and life insurance for cheaper than I was paying with my last company and I didn’t have life insurance with them! We are so glad we chose Austin! Thank you!! 😊"
We responded:
"Cori, thanks for the great review. Glad Austin can help with everything and make it an enjoyable experience. Let us know if we can help you with anything else financially or insurance related down the road."
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L Cox

September 30, 2026

5 out of 5 rating by L Cox
"Nathan was very helpful and saved me money"
We responded:
"Glad we could help with everything quickly yesterday! Thanks again for the business and review!"
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Brandon Lee

September 30, 2026

5 out of 5 rating by Brandon Lee
"I was in need of a policy, for my vehicles Austin Miller not only got me covered but cut my rates by 50% 10/10 would recommend for all your insurance needs."
We responded:
"Cutting your rate by 50% isnt uncommon! Glad we were able to put some money back in your pocket. Thanks again for the kind review Brandon!"
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Adam Singley

September 30, 2026

5 out of 5 rating by Adam Singley
"I had a great friendly interaction with Austin Miller, and he got my rate and coverage lower and more reasonable than what I was previously paying. Highly Recommend."
We responded:
"Hey Adam! Thanks again for the review. So glad we were able to help you and save you some money while getting you a bit better coverage. If we can ever help you with anything else on the financial or insurance front, please let us know!"
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Michael

September 28, 2026

5 out of 5 rating by Michael
"Shout-out to Austin and Nathan as well. Absolute professionalism."
We responded:
"Michael, thank you for the review and kind words. Great to have you here at State Farm. Appreciate the business!"
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Mckenzie Schultes

September 27, 2026

5 out of 5 rating by Mckenzie Schultes
"Austin did an amazing job helping us set up home and auto insurance, he was able to match our coverages with better deductibles, and saved us money! Highly recommend this agency! 10/10 highly recommend!"
We responded:
"Thanks for the five stars McKenzie! Glad Austin could help you out!"
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Michelle

September 24, 2026

5 out of 5 rating by Michelle
"Nathan is always kind and explains things well 😊"
We responded:
"Thanks for the five stars Michelle!! Appreciate it greatly!"
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JMDASTROCONSULTANCIE

September 22, 2026

5 out of 5 rating by JMDASTROCONSULTANCIE
"Exceptional experience from start to finish! Austin Miller (My insurance agent ) took the time to truly understand my auto and home insurance needs rather than simply offering a standard policy. He carefully explained the coverage options, answered all my questions, and helped me find the right balance between comprehensive coverage and competitive rates.

I especially appreciated the attention to detail, transparency, responsiveness, and genuine effort to make sure I was getting the coverage I needed at a very good price.

It is rare to find someone who combines excellent customer service, knowledge, and value so well. I highly recommend this agent to anyone looking for auto and home insurance. Truly outstanding service!"
We responded:
"Thanks for the kind review Rakesh! Austin is a valuable part of our team and he is available to help if you have any questions or concerns. Thanks again!"
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Jimmy Fields

September 11, 2026

5 out of 5 rating by Jimmy Fields
"Brandon was very helpful he saved me money on premium matching prior policy and got lil extra benefit. Very professional and absolutely helped a customer in need of saving money. Thanks so much bless y'all"
We responded:
"Jimmy, thanks for the review and glad we could help you out! "
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Jordan Busch

September 11, 2026

5 out of 5 rating by Jordan Busch
"Austin was a huge help with getting my life insurance set up. He made this process seamless."
We responded:
"Jordan, thanks for the five stars. Glad we could help get you covered! Always happy to help."
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Sandra Lamb

September 6, 2026

5 out of 5 rating by Sandra Lamb
"So far everything went very well! Thanks to Austin Miller @ state farm, getting my insurance was very simple and was able to save a lot of money. For what liberty covered ONE car for full coverage i was able to get the same full coverage and 2 more cars (3 total) thru state farm for Less than what liberty was charging me for One car!"
We responded:
"Hey Sarah! Glad we could help you out. We appreciate the five star review! "
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Harry Taylor

September 2, 2026

5 out of 5 rating by Harry Taylor
"Great customer service 👏"
We responded:
"Thanks for the review, Harry! Enjoy the dividend payment and let me know if you need anything!"
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Amanda Artz

August 31, 2026

5 out of 5 rating by Amanda Artz
"As a brand new resident of Cincinnati, Brandon really made us feel at ease. He was so patient and kind explaining all our different options for car insurance, home insurance, and life insurance. 10/10"
We responded:
"Thanks for the five star review, Amanda! Glad Brandon could help you out with everything! Let us know if you have any questions on the paperwork that you receive. Always happy to help. "
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Kahary West

August 27, 2026

5 out of 5 rating by Kahary West
"Nathan is very understanding & easy to talk to. He thoroughly explained to me in detail & walked me through the process of switching my insurances and made sure I was comfortable with the decisions I made before going all the way through with anything. He’s very patient & attentive, I am very much thankful for his help."
We responded:
"Kahary, thanks for taking the time to review our process. Let us know if you need anything or have any further questions!"
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Zach Thorman

August 14, 2026

5 out of 5 rating by Zach Thorman
"Talked with Ryan and he reached out less than 12 hours and we got our plan set up quick! Super nice and awesome people to get insurance with!"
We responded:
"Zach, thank you for the review! Glad Ryan could assist you with your insurance. If we can help out any further in the future or if you have anything come up, just give us a call!"